Privacy Policy

This Privacy Policy applies to personal information collected through:

• Our websites and online services;
• Contact, consultation, assessment, and inquiry forms;
• Email, telephone, and other communications with Reveltier;
• Marketing, events, webinars, and other business-development activities;
• Recruitment and employment-related interactions, where applicable; and
• Our delivery of professional and technology services, to the extent Reveltier is acting as a controller or business with respect to the information.

This Privacy Policy does not necessarily apply to information that Reveltier processes solely on behalf of a customer in connection with a contractual engagement. In those circumstances, Reveltier may act as a service provider or processor, and the applicable customer agreement and instructions may govern the processing of that information.

The information we collect depends on how you interact with Reveltier.

Information You Provide Directly

You may provide information such as:

• Name;
• Business or organization name;
• Job title or professional role;
• Business email address;
• Telephone number;
• Mailing or business address;
• Information contained in inquiries, messages, proposals, or other communications;
• Information provided when requesting a consultation, assessment, demonstration, or service;
• Information provided when registering for an event, webinar, or other activity;
• Account or authentication information, where applicable; and
• Other information you voluntarily provide to us.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

• IP address;
• Browser type and version;
• Operating system;
• Device type;
• Referring and exit URLs;
• Pages viewed;
• Date and time of visits;
• Approximate geographic information derived from IP address;
• Website interaction and usage information; and
• Other technical information reasonably necessary to operate, secure, and improve our website.

We may collect this information through cookies, web beacons, pixels, log files, analytics tools, and similar technologies.

Information From Other Sources

We may receive information from other sources, including:

• Your employer, organization, or authorized representative;
• Business partners and technology partners;
• Service providers;
• Publicly available business and professional sources;
• Professional networking platforms;
• Event organizers;
• Marketing and business-information providers; and
• Other third parties where permitted by applicable law.

We may use personal information for legitimate business purposes, including to:

• Respond to inquiries and requests;
• Provide consultations, demonstrations, assessments, and services;
• Prepare proposals, statements of work, and contracts;
• Communicate with customers, prospects, partners, and vendors;
• Manage customer and business relationships;
• Deliver, administer, maintain, and improve our services;
• Provide implementation, consulting, support, cybersecurity, cloud, data, and technology services;
• Operate and secure our websites, systems, and networks;
• Detect, prevent, and investigate fraud, abuse, security incidents, and other unlawful activity;
• Conduct analytics and understand website and service usage;
• Personalize or improve communications and experiences;
• Send business and marketing communications where permitted by law;
• Manage events, webinars, and other business activities;
• Recruit and evaluate prospective employees or contractors;
• Comply with applicable legal, regulatory, contractual, and accounting obligations;
• Establish, exercise, or defend legal claims; and
• Protect the rights, safety, property, and legitimate interests of Reveltier, our customers, employees, and other individuals.

We limit our collection and use of personal information to purposes that are reasonably appropriate and relevant to our business activities and applicable legal requirements.

Reveltier may use artificial intelligence, machine learning, automation, analytics, and related technologies to support our business and service delivery.

These technologies may be used for purposes such as:

• Workflow automation;
• Business and operational analytics;
• Customer support;
• Service optimization;
• Security operations;
• Research and analysis;
• Content and knowledge management;
• Software and technology development; and
• Other legitimate business and service-delivery purposes.

Where Reveltier processes information on behalf of an enterprise customer, the use of artificial intelligence or automated technologies will be subject to the applicable customer agreement, contractual restrictions, and customer instructions.

Reveltier does not use confidential customer information to train publicly available generative AI models unless expressly authorized by the customer or otherwise permitted under the applicable agreement.

We may use third-party AI and technology providers to support our operations. Where applicable, we require such providers to process information in accordance with contractual obligations and applicable law.

Reveltier uses cookies and similar technologies to operate and secure our website, remember preferences, understand website usage, and improve our services.

These technologies may include:

• Essential or strictly necessary cookies;
• Functional cookies;
• Analytics and performance technologies; and
• Marketing or advertising technologies, where applicable.

Third-party service providers may place cookies or similar technologies on our website to provide analytics, functionality, communications, or other services.

You may control certain cookies through your browser settings and, where available, through our website's cookie-management tools. Disabling certain cookies may affect website functionality.

Where required by applicable law, Reveltier will provide additional notices or obtain consent for certain categories of cookies or tracking technologies.

Reveltier does not sell personal information for monetary consideration.

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy:

Service Providers

We may use third-party providers for services such as:

• Website hosting;
• Cloud infrastructure;
• Analytics;
• Email delivery;
• Customer relationship management;
• Marketing;
• Business communications;
• Cybersecurity;
• Data storage and backup;
• Software development;
• Professional services; and
• Other business operations.

These providers may process personal information on our behalf and are expected to maintain appropriate safeguards and use the information only for authorized purposes.

Technology and Business Partners

We may share information with technology, software, implementation, or business partners when reasonably necessary to provide a service, fulfill a request, facilitate an engagement, or support our business relationship.

Legal and Regulatory Authorities

We may disclose information where required by law, regulation, legal process, court order, governmental request, or where reasonably necessary to protect our rights, safety, property, customers, employees, or others.

Corporate Transactions

Personal information may be disclosed as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other corporate transaction involving all or part of our business.

With Your Direction or Consent

We may disclose personal information when you direct us to do so or otherwise consent to the disclosure.

Reveltier provides enterprise technology, consulting, implementation, cybersecurity, cloud, data, ERP, CRM, and other professional services.

During the performance of these services, customers may provide Reveltier with access to systems, applications, databases, documents, business records, employee information, customer information, or other data.

Where Reveltier processes personal information solely on behalf of a customer:

• The customer generally determines the purposes and means of processing;
• Reveltier processes the information in accordance with the applicable agreement and customer instructions;
• Reveltier may apply contractual, technical, administrative, and security controls appropriate to the engagement;
• Reveltier may use authorized subcontractors or service providers where permitted by the applicable agreement; and
• The customer's privacy policy, contractual terms, data-processing agreement, or other applicable documentation may govern the customer's use of that information.

Individuals seeking access to personal information that Reveltier processes solely on behalf of a customer may be directed to that customer.

Reveltier may engage third-party service providers and subprocessors to support its operations and service delivery.

Depending on the service, these providers may process personal information in areas such as:

• Cloud hosting;
• Customer relationship management;
• Communications;
• Analytics;
• Cybersecurity;
• Infrastructure;
• Data storage;
• Business operations;
• Professional services; and
• Artificial intelligence and automation.

Where required by applicable law or contract, Reveltier will maintain appropriate contractual safeguards governing such processing.

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy;
• Provide requested services;
• Maintain business and financial records;
• Fulfill contractual obligations;
• Comply with legal, regulatory, tax, accounting, and reporting requirements;
• Resolve disputes;
• Enforce agreements; and
• Establish, exercise, or defend legal claims.

Retention periods vary depending on the nature and sensitivity of the information, the purpose for which it was collected, contractual requirements, legal obligations, and legitimate business needs.

When personal information is no longer required, we take reasonable steps to delete, destroy, or de-identify it, subject to applicable legal and contractual requirements.

Reveltier maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, alteration, disclosure, loss, misuse, or destruction.

Depending on the nature of the information and services involved, safeguards may include:

• Access controls;
• Authentication and authorization mechanisms;
• Encryption;
• Secure infrastructure;
• Monitoring and logging;
• Security controls;
• Personnel and organizational safeguards;
• Backup and recovery procedures; and
• Incident-response processes.

No method of transmission, storage, or processing can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

Reveltier is headquartered in the United States and operates with delivery and business capabilities in the United States and India.

Personal information may therefore be processed, stored, or accessed in the United States, India, or other jurisdictions where Reveltier or its authorized service providers operate.

Where personal information is transferred across borders, Reveltier will take reasonable steps to comply with applicable privacy and data-protection requirements and contractual obligations.

Depending on where you live and the laws that apply to you, you may have certain rights concerning your personal information.

These rights may include the right to:

• Confirm whether we process personal information about you;
• Access personal information we maintain about you;
• Correct inaccurate personal information;
• Request deletion of personal information, subject to applicable exceptions;
• Obtain certain personal information in a portable format;
• Opt out of certain forms of targeted advertising, sale, sharing, or profiling where applicable;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent; and
• Appeal certain decisions concerning privacy-rights requests where required by law.

These rights are subject to applicable legal exceptions and limitations.

Exercising a privacy right will not result in unlawful discrimination or retaliation.

Reveltier is headquartered in Texas. Where applicable law provides Texas residents with privacy rights, eligible individuals may have rights including access, correction, deletion, portability, and the ability to opt out of certain processing activities.

Texas residents may submit applicable privacy requests using the contact information provided below.

Reveltier will authenticate requests as reasonably necessary to protect personal information from unauthorized disclosure.

Where required by applicable law, individuals may appeal a decision regarding a privacy request.

If the California Consumer Privacy Act ("CCPA"), as amended, applies to you, California residents may have additional rights regarding their personal information, including rights to:

• Know what categories of personal information we collect, use, disclose, or otherwise process;
• Request access to personal information;
• Request deletion of personal information, subject to legal exceptions;
• Request correction of inaccurate personal information;
• Opt out of the sale or sharing of personal information, where applicable;
• Limit certain uses of sensitive personal information, where applicable; and
• Receive equal treatment for exercising applicable privacy rights.

Reveltier does not sell personal information for monetary consideration.

If Reveltier engages in activities that constitute "sharing" under California law, California residents may have the right to opt out of such sharing as provided by applicable law.

We will not discriminate against you for exercising rights provided by applicable law.

To submit a privacy request, contact us at:

Email: info@reveltier.com

Please identify the nature of your request and provide sufficient information for us to verify your identity and locate the relevant information.

We may request additional information reasonably necessary to verify your identity and protect against fraudulent or unauthorized requests.

We will respond to verified requests within the time period required by applicable law.

If you disagree with a decision regarding a privacy request and applicable law provides an appeal right, you may request an appeal by contacting us using the same contact information.

We may send business, informational, or marketing communications where permitted by applicable law.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue to send transactional, administrative, security, contractual, or other service-related communications that are necessary for our relationship with you.

Some browsers offer "Do Not Track" settings. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

Where required by applicable law, Reveltier will honor recognized opt-out preference signals, including applicable Global Privacy Control signals, in accordance with applicable requirements.

Our website and services are intended for business and professional audiences and are not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us in a manner that violates applicable law, please contact us so that we can take appropriate action.

Our website may contain links to third-party websites, applications, social media platforms, technology partners, or other services.

Reveltier is not responsible for the privacy practices, content, security, or policies of third parties.

We encourage you to review the privacy policies and terms applicable to third-party services before providing them with personal information.

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.

If we make material changes, we may provide additional notice where required by applicable law.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us: