Success Story · Financial Services
Turning Spreadsheet-Bound Risk & Compliance into a Live Program with ServiceNow GRC
A financial services firm replaced disconnected spreadsheets and email-driven audits with ServiceNow Governance, Risk and Compliance — giving leadership a continuous, real-time view of risk and control health.
The challenge
Risk lived in spreadsheets, controls were tested once a year, and no one could answer 'what is our risk posture right now?'
- Risk registers and control libraries scattered across disconnected spreadsheets
- Point-in-time audits that were stale the moment they were finished
- No line of sight from controls to the risks and regulations they address
- Manual evidence collection consuming weeks of staff time every audit cycle
- Leadership unable to see real-time risk posture or control effectiveness
The solution
Reveltier implemented ServiceNow GRC with a unified control framework, continuous control monitoring, and integrated risk and audit management — connecting risks, controls, policies and regulations in one authoritative system.
Unified control framework
One authoritative library mapping controls to the risks, policies and regulations they satisfy, ending duplicate testing.
Continuous control monitoring
Automated tests replace annual spot-checks, surfacing control failures as they happen rather than at audit time.
Risk management
A live risk register with scoring, ownership and treatment plans, giving leadership a real-time risk posture.
Audit management
Audit planning, fieldwork and evidence collection orchestrated in-platform, cutting the manual evidence scramble.
Policy & regulatory mapping
Policies and regulatory obligations linked to the controls that enforce them, so change impact is visible instantly.
The results
What changed
Risk posture in real time
Leadership sees current risk and control health on demand, not once a year.
Audit effort cut sharply
Automated evidence and continuous monitoring collapse the audit-prep burden.
Control failures caught early
Issues surface when they occur, not months later during testing.
Regulatory change absorbed faster
Mapped obligations make the impact of new regulations immediately clear.
Facing a similar challenge?
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